Terms of service

These terms apply when you book an appointment with Fit to Drive. Fit to Drive is a trading name of IMAS Medical Services Ltd, a company registered in England and Wales.

You can contact us by post at Lime Square Medical Centre, Ashton Old Road, Manchester, M11 1DA.

We carry out private driver medicals to the DVLA Group 2 standard, fit to fly assessments and private GP appointments. Every appointment is with a GMC registered GP.

For a driver medical, the doctor examines you, records their findings and completes your licensing authority form or DVLA D4. You are responsible for sending the form to your licensing authority or the DVLA.

The outcome depends on the doctor's examination and professional judgement. We cannot promise any outcome in advance, and the fee is for the examination rather than a particular result.

If there is a medical reason the doctor cannot complete your form at the appointment, they will explain why and tell you what happens next.

Decisions about your licence are made by your licensing authority or the DVLA, not by us. For a fit to fly assessment, whether to accept the letter is for your airline.

You can book online up to 90 days ahead, and at least 2 hours before the appointment.

Please give accurate details when you book. The doctor completes your form from them, and a mistake on a form can delay your application.

Bring your driving licence, your glasses or contact lenses if you wear them, a list of the medication you take, and any letter from the DVLA or your licensing authority.

Our prices are shown on our pricing page and include the eye test for every driver medical. The price you see when you book is the price you pay.

You can pay by card when you book or at the clinic on the day. Card payments are taken by Stripe.

If your employer has an account with us, they are invoiced instead and you pay nothing on the day.

If you need to change or cancel your appointment, please tell us as early as you can so the time can go to another driver.

If you paid online and cancel before your appointment, we will refund you in full.

You also have the right to cancel within 14 days of booking under the Consumer Contracts Regulations 2013. If you ask us to see you within those 14 days and the appointment has taken place, that right no longer applies.

We provide our service with reasonable care and skill. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, or for anything else the law does not allow us to limit.

We are not responsible for a decision made by a licensing authority, the DVLA or an airline, or for a delay caused by a form being sent late or with wrong details.

If you are unhappy with any part of our service, please tell us. You can contact us by post at Lime Square Medical Centre, Ashton Old Road, Manchester, M11 1DA.

You can also raise a concern about a doctor with the General Medical Council.

How we use your personal and health information is set out in our privacy notice.

These terms are governed by the law of England and Wales. They were last updated on 2 October 2026.